Monday, February 6, 2012

37:365 A Bitchin' Day of Pie

37 days of blogging. Wow!! We've had our ups and our downs, haven't we?

I have learned that having a dog might be problematic for some people. I am sorry to hear so because I would like people to have a pleasant experience at Verb. In the case you do have allergies, please note the following:

1. We have a dog.  She is a 12 lb, short haired, clean dachshund. Smothered in kisses daily by the entire staff. An allergy pill might alleviate your allergies. Or there's always the option of trying to work out a visit to the shop when the dog is not there (Wed/ Thurs - call ahead to make sure).
2. If you run into a problem at Verb, talk to us and let us know, let's see if we can work something out. Even if the shop doesn't end up being a good fit for you. I would like to split on amicable terms and will do what I can to make that possible. This includes giving you a refund.
3. If you are allergic to dogs, to the point where you could have an allergy attack, you should not purchase yarn from us knowing this information.
4. Allergies can come from a large variety of factors, I know this since I have them and am currently dealing with skin allergies. I have gone to 3 doctors, and through extensive testing, and they can't exactly ascertain what I am allergic too.
5. My shop is full of potential allergens including and not limited to: unwashed fleeces, angora, wool, alpaca, a live dog, one day perhaps our live angora bunny, Marcel, dust, dust mites, hand soap. Enter with caution. I am in no way trying to be snide with this remark. I mean it in all seriousness.

We have now made a sign that hangs in the window, it is a wooden cut-out of a dachshund. On it is written "dog inside". Cleo is featured on our employee page as a full time employee who is in charge of PR and greeting. We are now referring to Cleo, after this week of broken tooth, mastectomy, and 2 star Yelp review as The Trouble Maker. Though all in jest, because she is my favorite thing in the world, and makes me so happy. The funny thing is - the same person who made the shop - loves her dog - it is one in the same. You can't have the shop without the dog :) While I don't want to drive people away from the shop because I have a dog, I also want people to be aware that she is there. And I want you to know that if you are uncomfortable with dogs (not in an allergic way - just would prefer not to be around them), that I am more than happy to keep Cleo in the studio. Don't be shy!

Ok, now on to happy times! Pie!! More specifically Pie Friday! There is a woman, who has a phenomenal sense of humor, who sets up a pie stand in the Mission on Friday nights. And sometimes, Saturday nights, which is the night we went.  She was nearly sold out by the time we arrived.  I had a slice of apple, which I was a little bit meh about the idea of apple pir. I like apple - but not nearly as much as blueberry crumble - which she had earlier. Wrong!! Her apple pie may be the tastiest apple pie I've ever had.  I loved each and every handmade whipped cream covered bite.

My other favorite things, my friends - who ate pie with me - and laughed. Love!!

Till next time! Which will probably be tomorrow!

eta: this post has been altered to include a friendlier, more welcoming tone. 


Stripeyspots said...

Some people are just crazy and there's nothing you can do about it. I am allergic to dogs and cats and own both. Soldier on…

ChrisC said...

First off, let me say, I love your store and come in whenever I can. Cleo is sweet and adorable and, personally, I'm utterly charmed by stores with pets.

However, I've got to say, respectfully, that this post, and the other one where you called out a Yelp reviewer, was a real turn-off to me. I understand your frustration. It's really tough to be a small business owner in this world, and it can be super-annoying to have folks leave you reviews that feel unfair. But something about your tone came across as really defensive :-( I have been on the customer end in a situation like this, and I'd much rather the owner/manager contact me directly to see if they can make it right than subject me to a public shaming, which is what this felt like to me.

This absolutely won't stop me from coming to your store, but, honestly, I'm even a little nervous about putting my real name and email address on this comment for fear of being 'blacklisted," so to speak (I love the community of your store and don't want to feel like I can't come back!)